![]() Uploads may be over 5G and 4G LTE in lower signal strength conditions. Typical upload speeds of 15-30 Mbps with peak upload speeds over 100 Mbps. Mobile: typical download speeds of 90-170 Mbps with higher speeds and peaks over 1 Gbps in certain areas.If you purchase Data Services under Verizon Wireless' Federal Supply Schedule, or other federal contracts, please call (800) 295-1614.īased on our internal testing and testing commissioned from third-party vendors, Verizon expects customers will experience the following speeds unless such speeds are otherwise managed through network optimization practices described in your plan (speed ranges are based on the approximate 25th and 75th percentiles of network tests):.You can call Verizon customer service at (800) 922-0204. ![]() You can also ask questions on-line on the Contact Us page at.Click the " Chat with us" button at the bottom right corner of this page to contact one of our representatives.To find a Verizon retail outlet near you, please visit our "Store Locator" at.If you have questions not answered here, please contact our customer care or sales representatives. If you are an E-Rate customer, your use of Verizon Data Services may also be governed by any applicable government contract or Major Account Agreement. Additional information can also be found in the Verizon Privacy Policy. In addition to your Customer Agreement, you can find specific information about Data Services along with a description of "Permitted Uses" and "Prohibited Uses" policies for calling and Data Services at. Your Customer Agreement governs the use of Verizon services. If you are an enterprise or government customer (other than the purchaser of an E-Rate service), these policies may not be applicable, and so you should refer any questions regarding these topics to your account managers. This information applies to postpaid and prepaid consumer services as well as Broadband Internet Access Services purchased through the Schools and Libraries (E-Rate) program. This information covers all Verizon Wireless services that provide you with internet access through our Data Services over the Verizon Wireless 5G Ultra Wideband, 5G, or 4G LTE networks. "Data Services" refers collectively to all Verizon Wireless plans that connect your device to the internet, which may include Data Only Plans for USB or fixed modems, netbooks, tablets, and mobile hotspots, as well as Data connectivity included with plans for smartphones, basic phones, smart watches and connected cars."Broadband Internet Access Services" refers to mass market services that provide the capability to transmit data to and receive data from all or substantially all Internet endpoints.Verizon has compiled this information for our customers and others interested in wireless Broadband Internet Access Services available from Verizon. How can customers who have concerns or questions about their Broadband Internet Access Services contact Verizon Wireless?.How does Verizon Wireless protect the privacy of its mobile Broadband Internet Access Services customers?.How can consumers manage their experience on the Broadband Internet Access Services provided by Verizon Wireless?. ![]()
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